# Account, data & privacy

> Email, sessions, theme, notifications, data export, support, and deletion.

Your account is a small set of controls in one place: the email you sign in with, the devices that are signed in, how the board looks, which emails you get, and the option to take all of it with you or close the account entirely. Here is where each one lives and what it does.

![Account settings: email, active sessions, theme, notifications, and data export.](https://forkboard.app/docs/account-controls.svg)

*Your account, your data, your call.*

## Email and active sessions

Both live under Settings → Account on the web. Changing your email is a verification flow, so a mistyped address can never lock you out — nothing changes until you click the link.

1. Open Settings → Account → Profile, and next to Email click Change.
2. Enter the new address and click 'Send verification link'.
3. Open the email at the new address and click 'Confirm new email'. The link expires in 15 minutes, and the new address must not already be in use.
4. Your email swaps over, you stay signed in, and a notice goes to your old address so a surprise change never goes unnoticed.

Under Active sessions you'll see up to the five most recent sign-ins — device label, IP, when it started, and when it expires — with your current one marked 'this device'. Click 'Sign out' on any other session to revoke just that one, or 'Sign out everywhere else' to clear them all at once; that count reflects the true total even when more than five exist. You can't revoke the session you're using here — for that, just sign out.

## Appearance and email

Under Appearance, choose Light, Dark, or System; the board changes immediately, and System tracks your OS scheme as it shifts. This choice is saved on that browser only — it isn't synced to your account, so each device keeps its own look. The iPhone app follows your system appearance and has no separate dark-mode toggle.

Under Email notifications (Account → Notifications on mobile) you control two messages: the Sunday 'your week is ready' digest, and the re-engagement nudge that arrives when the board goes quiet. Turn either off as you like.

> Note: Account email — your sign-in links, billing receipts, and trial notices — always sends and can't be switched off. Only the weekly digest and the re-engagement nudge are optional.

## Your data, support, and deletion

From Settings → Account, 'Download my data' produces a single file, forkboard-data-export.json. It covers your account and every household you belong to — boards, pantry, preferences, per-member taste, ratings, meal reports, and custom meals. It deliberately leaves out secrets like session tokens, and it never includes another member's email.

Need a hand? Open Support (Account → Support on mobile) to start a ticket with a subject, a first message, and an optional category or image. You'll get a ticket number, you can reply on the thread anytime, and replying to a resolved ticket reopens it. Mark your own open ticket Resolved when you're done, then rate the help with a thumbs up or down.

Deleting your account is permanent and works from both web and mobile. Any active subscription is cancelled first, then everything is removed and you're signed out. One guardrail: if you own a household that still has other members, deletion is blocked until you remove them or transfer ownership — so a shared board never vanishes out from under the people in it. Two-factor authentication is on the way and currently shown as a Coming soon placeholder.

Related: [Signing in to Forkboard](https://forkboard.app/docs/signing-in.md) · [Privacy Policy](https://forkboard.app/privacy)

Canonical page: https://forkboard.app/docs/account-and-privacy